COLUMBUS – Ivy Tech Community College-Columbus has received a grant through EcO15 to offer a primarily funded training program designed to prepare individuals to work in the hospitality and tourism industry. The grant allows for participants to pay only $99 of the $1,099 cost of the training.
The class will meet from 9:00 a.m. until 1:00 p.m. on Tuesdays and Thursdays, beginning February 22 and ending April 26. The training will prepare individuals to work in food service, as front desk representatives, guest room attendants, gaming attendants (dealers, etc.), reservationists, bell service attendants, and maintenance employees. The curriculum is also well suited for any front line customer service representative working in such areas as medicine, banking, real estate, apartment complexes, insurance agencies, etc.
Topics to be addressed in the training include fundamental interpersonal skills, such as listening, speaking with confidence, having a positive attitude, and using teamwork effectively. Other topics include providing outstanding customer service and learning about business challenges and conflict resolution.
Information: Rhonda Jackson, firstname.lastname@example.org or 812-374-5182.
About Ivy Tech Community College
Ivy Tech Community College is the state’s largest public postsecondary institution and the nation’s largest singly accredited statewide community college system serving nearly 200,000 students annually. Ivy Tech has campuses throughout Indiana. It serves as the state’s engine of workforce development, offering affordable degree programs and training that are aligned with the needs of its community along with courses and programs that transfer to other colleges and universities in Indiana. It is accredited by the Higher Learning Commission and a member of the North Central Association.